Telehealth app KonsultaMD plans to expand the ways one can subscribe as purchasing access to its services will soon be available at physical locations such as gas stations and malls, and “not just baked into gadgets, said Chief executive officer Cholo Tagaysay on Wednesday, June 16.
Consumers can also expect the services to be bundled with other offerings and brands, with official announcements and details coming out in the next 30 days. These changes will enable those who do not use digital payments to access services through more traditional, physical channels.
Telemedicine “exploded” during the pandemic after Filipinos sought ways to connect to their doctors without leaving their homes. The app has been posting “all-time record highs every month” with consultations skyrocketing 460 percent in 2020, the CEO said. They are also “hiring doctors every day” to try to keep up with the current demand.
“Once you’ve tried the service once you realized how convenient, fast, affordable [it is], you start consulting for everything else, like cases which normally probably would not rise to hospital-level but because teleconsult is so easy, you start consulting everything else. We believe this behavior will stay after the pandemic,” he said during a virtual briefing of Globe’s corporate venture builder 917Ventures.
The app also experienced a surge in usage when COVID-19 infections jumped in March 2021.
KonsultaMD is part of Globe’s 917Ventures that supports startups. PureGo, GCash, AdSpark, Rush and HealthNow are also part of 917Venture’s portfolio.