Cloud-based CRM
Your Ultimate Cloud-Based Customer Management SolutionCentralize, Organize, and Maximize Customer Relationships




easyCM is your cloud-based Customer Management solution that simply works. It centralizes all your customer information and company data in one place. With easyCM, everyone in your team — from sales, marketing, product, IT, and support departments — has the right information needed to deliver that smooth and easy experience your customers expect.
easyCM can give you a clear overview of your customers all in one place: status of their orders, their history with your company, customer loyalty reward points, and even issues they encountered.
With easyCM, you can constantly improve your business relationships with your prospects and customers. And easyCM is cloud-based, so your teams will have access to all that valuable and actionable information on your customers and their needs anytime, anywhere!
FEATURES
Explore the Powerful Features of easyCM




Reservations
From booking to confirmation, the Reservations module handles the entire reservation process seamlessly. easyCM streamlines your reservation management, helping you deliver exceptional service and maximize customer satisfaction




Emails
Manage and track email communications with customers using the Emails module. easyCM provides functionalities to send, receive, and organize emails within the platform, ensuring efficient and organized customer correspondence







Calendars
Stay organized and manage your team’s schedules, appointments, and events effectively with the Calendars module. easyCM enables you to track and schedule activities, collaborate with team members, and ensure efficient time management



Activities
The Activities module allows you to track various types of customer interactions, including phone calls, meetings, emails, tasks, and notes. easyCM helps you stay on top of your customer engagements, ensuring no detail goes unnoticed



Reports
Generate insightful reports based on specific criteria or predefined templates with the Reports module. easyCM empowers you to analyze data, gain valuable insights, and make data-driven decisions to propel your business forward



Company Setup
Configure general settings related to your organization’s details using the Company Setup module. Customize your company name, address, contact information, and logo effortlessly within the easyCM system




Customers
The Customers module allows you to store and manage customer data effortlessly. Capture essential information such as names, contact details, addresses, and any other relevant data to gain a holistic understanding of your customer base




Rewards
Track customer loyalty reward points effectively with the Rewards module. easyCM helps you implement and manage rewarding programs to recognize and incentivize your loyal customers







Products
The Products module enables you to store and organize detailed information about your offerings. From names and descriptions to pricing and attributes, easyCM ensures you have a comprehensive product catalog at your disposal







Leads
Nurture potential customers from initial contact to qualified opportunities with the Leads module. easyCM helps you manage and track the entire lead conversion process, ensuring that no opportunity slips through the cracks







Support
The Support module enables efficient tracking and resolution of customer inquiries, complaints, and requests. Provide exceptional customer experiences by promptly addressing their needs and ensuring a smooth support journey







Products
The Products module enables you to store and organize detailed information about your offerings. From names and descriptions to pricing and attributes, easyCM ensures you have a comprehensive product catalog at your disposal



Branch
If your organization has multiple branches, easyCM’s Branch module allows you to manage and coordinate operations across locations efficiently



Settings
Define user profiles, roles, and permissions, and assign access levels to different areas of the easyCM system with the Settings module. Customize the system to align with your organization’s unique needs and security requirements



User
Manage and administer user accounts seamlessly within the easyCM system. The User module empowers you to control user access, ensuring the right individuals have the appropriate permissions and privileges




Reservations
From booking to confirmation, the Reservations module handles the entire reservation process seamlessly. easyCM streamlines your reservation management, helping you deliver exceptional service and maximize customer satisfaction




Emails
Manage and track email communications with customers using the Emails module. easyCM provides functionalities to send, receive, and organize emails within the platform, ensuring efficient and organized customer correspondence







Calendars
Stay organized and manage your team’s schedules, appointments, and events effectively with the Calendars module. easyCM enables you to track and schedule activities, collaborate with team members, and ensure efficient time management



Activities
The Activities module allows you to track various types of customer interactions, including phone calls, meetings, emails, tasks, and notes. easyCM helps you stay on top of your customer engagements, ensuring no detail goes unnoticed



Reports
Generate insightful reports based on specific criteria or predefined templates with the Reports module. easyCM empowers you to analyze data, gain valuable insights, and make data-driven decisions to propel your business forward



Company Setup
The Customers module allows you to store and manage customer data effortlessly. Capture essential information such as names, contact details, addresses, and any other relevant data to gain a holistic understanding of your customer base


Customers
The Customers module allows you to store and manage customer data effortlessly. Capture essential information such as names, contact details, addresses, and any other relevant data to gain a holistic understanding of your customer base


Rewards
Track customer loyalty reward points effectively with the Rewards module. easyCM helps you implement and manage rewarding programs to recognize and incentivize your loyal customers



Products
The Products module enables you to store and organize detailed information about your offerings. From names and descriptions to pricing and attributes, easyCM ensures you have a comprehensive product catalog at your disposal


Leads
Nurture potential customers from initial contact to qualified opportunities with the Leads module. easyCM helps you manage and track the entire lead conversion process, ensuring that no opportunity slips through the cracks


Sales
Take control of your sales pipeline with the Sales module. easyCM allows you to track and manage opportunities from their initial contact to closing, empowering your sales team to stay on top of their game


Support
The Support module enables efficient tracking and resolution of customer inquiries, complaints, and requests. Provide exceptional customer experiences by promptly addressing their needs and ensuring a smooth support journey



Branch
If your organization has multiple branches, easyCM’s Branch module allows you to manage and coordinate operations across locations efficiently



Settings
Define user profiles, roles, and permissions, and assign access levels to different areas of the easyCM system with the Settings module. Customize the system to align with your organization’s unique needs and security requirements



User
Manage and administer user accounts seamlessly within the easyCM system. The User module empowers you to control user access, ensuring the right individuals have the appropriate permissions and privileges
Ready to Boost Your Customer Management? Try easyCM Today!
BENEFITS
Benefits of easyCM
With our integrated CRM, project management, collaboration and invoicing capabilities, you can manage every aspect of your business in one secure platform.
Streamline Your Customer Management Efforts
easyCM is your go-to cloud-based Customer Management solution that centralizes all your customer information and company data in one place. With easyCM, you can bid farewell to scattered data and disjointed processes. Say hello to efficiency and productivity as you effortlessly manage your customers’ journey from lead to conversion and beyond

















Empower Your Entire Team
easyCM ensures that every member of your team, from sales and marketing to product, IT, and support departments, has the right information at their fingertips. No more gaps in communication or missed opportunities. By enabling seamless collaboration and access to accurate data, easyCM equips your team to deliver the smooth and easy experience your customers expect














Gain a 360-Degree Customer View
With easyCM, you can have a comprehensive overview of your customers, all in one place. From tracking the status of their orders to delving into their history with your company, managing customer loyalty reward points, and addressing any issues they encounter, easyCM empowers you to build stronger, more meaningful relationships with your valued customers

















Actionable Insights, Anytime, Anywhere
easyCM operates in the cloud, meaning your team can access valuable and actionable customer information anytime, anywhere. Whether they’re in the office, on the go, or working remotely, your team can stay connected and make informed decisions to nurture leads, close deals, and provide exceptional customer support

















Seamless Integration with EasyPOS
easyCM goes the extra mile to ensure a seamless and efficient experience for your business. We understand the importance of integrating different systems to streamline operations and maximize productivity. That’s why easyCM seamlessly integrates with BIR-accredited EasyPOS, a comprehensive point-of-sale solution



















Streamline Your Customer Management Efforts
easyCM is your go-to cloud-based Customer Management solution that centralizes all your customer information and company data in one place. With easyCM, you can bid farewell to scattered data and disjointed processes. Say hello to efficiency and productivity as you effortlessly manage your customers’ journey from lead to conversion and beyond




Empower Your Entire Team
easyCM ensures that every member of your team, from sales and marketing to product, IT, and support departments, as the right information at their fingertips. No more gaps in communication or missed opportunities. By enabling seamless collaboration and access to accurate data, easyCM equips your team to deliver the smooth and easy experience your customers expect






Gain a 360-Degree Customer View
With easyCM, you can have a comprehensive overview of your customers, all in one place. From tracking the status of their orders to delving into their history with your company, managing customer loyalty reward points, and addressing any issues they encounter, easyCM empowers you to build stronger, more meaningful relationships with your valued customers




Actionable Insights, Anytime, Anywhere
easyCM operates in the cloud, meaning your team can access valuable and actionable customer information anytime, anywhere. Whether they’re in the office, on the go, or working remotely, your team can stay connected and make informed decisions to nurture leads, close deals, and provide exceptional customer support




Seamless Integration with EasyPOS
easyCM goes the extra mile to ensure a seamless and efficient experience for your business. We understand the importance of integrating different systems to streamline operations and maximize productivity. That’s why easyCM seamlessly integrates with BIR-accredited EasyPOS, a comprehensive point-of-sale solution


BENEFITS
Harness the Power of easyCM and EasyPOS
By combining easyCM with EasyPOS, you can harness the power of a unified platform that optimizes your Customer Management and point-of-sale processes. Say goodbye to the challenges of managing separate systems and hello to a synchronized and efficient workflow.






Effortlessly Sync Data
Enjoy the benefits of real-time data synchronization between easyCM and EasyPOS. Customer information, sales data, and more are seamlessly shared between the two systems, eliminating the need for manual data entry or duplicate record-keeping


Streamline Operations
Simplify your operations by managing both customer relationships and sales transactions in one integrated solution. With easyCM and EasyPOS working together, you can easily track customer purchases, preferences, and behavior, allowing you to deliver personalized experiences and targeted marketing campaigns















Enhance Customer Experience
By leveraging the integration of easyCM and EasyPOS, you gain a comprehensive view of your customers’ journey from their initial interaction to the point of sale. Provide exceptional service by understanding their preferences, history, and loyalty rewards, all within a unified platform


Optimize Inventory Management
The integration allows for seamless inventory management, ensuring that your product catalog is up to date across both systems. You can efficiently track stock levels, manage replenishments, and make informed decisions based on real-time sales data, improving overall inventory control















Generate Comprehensive Reports
easyCM and EasyPOS integration enables you to generate comprehensive reports that provide valuable insights into your business performance. Analyze sales trends, customer behavior, and inventory turnover to make data-driven decisions and drive business growth






Effortlessly Sync Data
Enjoy the benefits of real-time data synchronization between easyCM and EasyPOS. Customer information, sales data, and more are seamlessly shared between the two systems, eliminating the need for manual data entry or duplicate record-keeping


Streamline Operations
Simplify your operations by managing both customer relationships and sales transactions in one integrated solution. With easyCM and EasyPOS working together, you can easily track customer purchases, preferences, and behavior, allowing you to deliver personalized experiences and targeted marketing campaigns




Enhance Customer Experience
By leveraging the integration of easyCM and EasyPOS, you gain a comprehensive view of your customers’ journey from their initial interaction to the point of sale. Provide exceptional service by understanding their preferences, history, and loyalty rewards, all within a unified platform



Optimize Inventory Management
The integration allows for seamless inventory management, ensuring that your product catalog is up to date across both systems. You can efficiently track stock levels, manage replenishments, and make informed decisions based on real-time sales data, improving overall inventory control




Generate Comprehensive Reports
easyCM and EasyPOS integration enables you to generate comprehensive reports that provide valuable insights into your business performance. Analyze sales trends, customer behavior, and inventory turnover to make data-driven decisions and drive business growth
FAQ
Frequently Asked Questions
Discover a New Level of Customer Engagement and Growth Potential with easyCM’s Diverse Array of Powerful Features
What is easyCM?































easyCM is a cloud-based Customer Management solution that centralizes customer information and company data in one place, empowering businesses to streamline customer management and enhance relationships.
Who is behind easyCM?































easyCM is a product of Human Incubator, Inc., a leading software development company known for its innovative solutions. Human Incubator, Inc. is ISO-certified in Information Security Management System (ISO/IEC 27001:2013).
What are the benefits of using easyCM?































Using easyCM, you can streamline customer management, empower your team, gain a 360-degree customer view, access actionable insights anytime, anywhere, and enhance business relationships with customers and prospects.
Does easyCM support team collaboration?































Yes, easyCM facilitates seamless team collaboration by providing access to accurate data and enabling communication and coordination among different departments.
What modules are available in easyCM?































easyCM offers modules such as Customers, Rewards, Products, Leads, Sales, Support, Reservations, Emails, Calendars, Activities, Reports, Company Setup, Branch, Settings, and User.
Can easyCM track customer reward points?































Yes, easyCM includes the Rewards module, which allows you to track and manage customer loyalty reward points effectively.
How does easyCM handle leads?































easyCM provides the Leads module, which helps manage and nurture potential customers from initial lead conversion to qualified opportunities.
Can easyCM track the entire sales process?































Absolutely! easyCM’s Sales module allows you to track and manage opportunities from the initial contact to the closing stage, ensuring a streamlined sales process.
Does easyCM offer support ticket tracking?































Yes, the Support module in easyCM enables efficient tracking of customer inquiries, complaints, and requests, ensuring timely resolution and a positive customer experience.
Can easyCM handle reservations?































Yes, easyCM includes a Reservations module that handles the entire reservation process, from booking to confirmation, ensuring smooth and efficient reservation management.
How does easyCM handle email communications?































easyCM’s Emails module provides functionalities to manage and track email communications with customers, including sending, receiving, and organizing emails within the easyCM platform.
Can easyCM help manage schedules and appointments?































Yes, easyCM offers a Calendars module that helps manage and organize schedules, appointments, and events. It allows tracking and scheduling activities and collaborating with team members.
What types of activities can be tracked in easyCM?































easyCM’s Activities module allows tracking various customer interactions, such as phone calls, meetings, emails, tasks, notes, and other activities.
Can I generate reports in easyCM?































Yes, easyCM provides a Reports module that allows users to generate reports based on specific criteria or predefined templates, providing valuable insights into business performance.
How can I set up my company details in easyCM?































easyCM offers a Company Setup module, where you can configure general settings related to your organization’s details, including company name, address, contact information, and logo.
Does easyCM support multiple branches?































Yes, easyCM’s Branch module allows you to manage and coordinate operations across multiple branches efficiently.
Can I customize user roles and permissions in easyCM?































Yes, easyCM’s Settings module enables you to set up user profiles, define user roles and permissions, and assign access levels to different areas of the system.
How can I manage user accounts in easyCM?































easyCM provides a User module that allows you to manage and administer user accounts within the system, ensuring smooth user management and access control.
Is easyCM a cloud-based solution?































Yes, easyCM is a cloud-based Customer Management solution, providing accessibility to valuable and actionable customer information from anywhere, anytime.
Can easyCM be accessed remotely?































Yes, easyCM’s cloud-based nature allows remote access to the system, enabling your team to stay connected and work efficiently, even while on the go.
Is easyCM secure?































Absolutely! easyCM is a product of Human Incubator, Inc., which is ISO-certified in Information Security Management System (ISO/IEC 27001:2013), ensuring robust security measures for your data.
How does easyCM integrate with EasyPOS?































easyCM seamlessly integrates with BIR-accredited EasyPOS, a comprehensive point-of-sale solution, allowing for synchronized Customer Management and point-of-sale processes.
Can easyCM and EasyPOS share data in real-time?































Yes, easyCM and EasyPOS can effortlessly sync data in real-time, ensuring accurate and up-to-date information across both systems without the need for manual data entry.
What are the benefits of integrating easyCM with EasyPOS?































By integrating easyCM with EasyPOS, businesses can streamline operations, enhance the customer experience, optimize inventory management, and generate comprehensive reports based on sales data.
Can easyCM and EasyPOS be customized to fit our unique business needs?































Yes, both easyCM and EasyPOS can be customized to align with your organization’s unique requirements and processes, ensuring a tailored solution for your business.
Is training provided for using easyCM?































Yes, Human Incubator, Inc. provides comprehensive training and support to ensure a smooth onboarding process and maximize the benefits of using easyCM.
Is technical support available for easyCM?































Yes, Human Incubator, Inc. offers technical support to assist you with any inquiries or issues related to easyCM, ensuring uninterrupted usage and smooth operations.
Can easyCM be integrated with other third-party applications?































Depending on the specific requirements, easyCM can be integrated with select third-party applications to further enhance functionality and improve workflow efficiency.
Can easyCM handle large volumes of data?































Yes, easyCM is designed to handle and manage large volumes of data, ensuring scalability and performance as your business grows.
How can I get started with easyCM?































To get started with easyCM, you can reach out to Human Incubator, Inc. through their website or contact their sales team to discuss your requirements, request a demo, and explore the best plan for your business.
Ready to Boost Your Customer Management? Try easyCM Today!
easyCM can give you a clear overview of your customers all in one place: status of their orders, their history with your company, customer loyalty reward points, and even issues they encountered.