Running a Multi-Branch Store With Ease

2023/06/23

When you have reached a point where your business is ready to take on the challenge to open new branches, well then, congratulations! It is the start of something new and exciting but together with this come challenges. Realizing your dream of growth and expansion is an achievement in itself but it is not going to be a walk in the park.

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BIR-accredited easyPOS is your all-in-one solution to manage your sales, inventory, and customer data in real time!

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BIR-accredited easyPOS is your all-in-one solution to manage your sales, inventory, and customer data in real time!

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Running a multi-branch store can also be a pain in the neck. And managing a multi-location business requires doing a lot of things. It would require product management, sales, and promotions, ads, sales reporting, inventory, logistics, customer service, you name it – plus a lot more!

Keeping a close eye on every branch from different locations can be tedious and tricky. But don’t lose heart.  You are not alone. Owners and branch managers around the world share the same challenges of handling multiple branches. All the challenges may not be easy to overcome, but you can handle all these, given some practical tips that you can follow.

So, what can you do to better manage branches and run a multi-branch store with ease? Here are some tips:

  1. Streamline Communication Methods 

Poor communication causes a lot of problems. There are assumptions and perceptions that our brain concocts which are sometimes not in sync with what is real. In fact, there is a study conducted by Manager Complete revealed that 70 percent of small and medium-sized businesses claim that poor communication is most often their major concern. Communication is essential. You can just say one thing and mean another thing. Good communication can be streamlined through internal social channels. This is a great way to situate it in a central place with the entire team and there is that sense of responsibility for everyone to discuss and address matters that concern them.

Also, please make sure you are always available when the branches need you. An open line of communication through email, chat, phone-in, and virtual meetings can be effective.

EasyPOS Logo

BIR-accredited easyPOS is your all-in-one solution to manage your sales, inventory, and customer data in real time!

Click to Learn More.
EasyPOS Logo

BIR-accredited easyPOS is your all-in-one solution to manage your sales, inventory, and customer data in real time!

Click to Learn More.

2. Implement a Consistent and Cohesive System

Standard Operating Procedures vary from one company to another. But if you have a company that is running multi-branches, then you have to ultimately maintain uniformity, consistency, and cohesiveness. One rule must be the same as that of the other branches.

Continue to maintain your brand of providing good customer service wherever branch that may be.

3. Hire Good Leaders and Managers

You cannot manage all branches altogether on your lonesome. But when you have confidence in your branch managers, you can easily delegate management and operational tasks to them. Hence, hiring good leaders and managers is a must-do. A good background check and job experience can help get the job done.

Plus, you need to put some real effort into properly training them on what you want them to do and what you expect from them so you can make certain that they can run your stores the same way you actually would.  Eventually, you could leave the day-to-day operational details to them and concentrate on the bigger task at hand.

Give them trust and confidence. Do not underestimate what your managers and employees are capable of. The right and qualified people paired with the correct training could strengthen your business. Managing multiple branches is difficult, quite challenging, but manageable. All it takes is more patience, cooperation, and continual learning.

4. Avoid Micromanagement

When you already have good and dependable employees and have already cascaded your expectations, then there is no need anymore to micromanage. Trying to be on top of everything can be stressful and it can sway you from your main responsibilities. You can require meetings and reports but most of the time, let your employees manage the branches themselves so they can also hone their management skills.

With the tips mentioned, there is one super effective way to run a multi-branch store with ease, convenience, and confidence! This is the most important of all. You can easily and effectively manage your growing business and run your company with many branches by carefully and meticulously selecting the right and perfect tool. And that means, you need to start with the perfect solution – the right multi-branch POS system in the Philippines.

A POS for multi-location businesses is one of the best solutions for running a multi-branch store. While it can be incredibly effective with one store, it is even more effective and useful when there are many locations to deal with. A multi-branch POS is designed to do everything efficiently.

Here’s how multi-branch POS systems help you manage multiple locations.

a) Inventory management – When you have multiple branches, it is a given that you have a large inventory to trace, track and monitor.

Inventory management should be excellent. With a POS for multi-location businesses,  inventory levels can be seen and tracked in their entirety, avoiding problems that may arise in the future.

b) Staff management – Managing staff can be tedious, especially when you have several locations with different people, different reporting times, and shifts. With a multi-branch POS system, you will have a more efficient staff management system that helps both managers and employees alike.

c) Accounting – Business needs reliable, accurate, and accessible accounting. Without it, you could have some problems with your finances. A POS for multi-location businesses can automate many financial tasks, giving you a quick summary of your business.

d) Real-time Reporting – Reports are generated from each store and are viewed in real-time. This helps fast-track needed fixes and updates and address concerns when the need arises.

e) Customer Interface – A multi-branch POS system will make your life much easier. It can provide loyal customers with a better opportunity to enjoy their constant support of your business. For example, say a customer wants to use a rewards card with your business. They should be able to use it to earn points and get some rewards at any of your other locations.

EasyPOS Logo

BIR-accredited easyPOS is your all-in-one solution to manage your sales, inventory, and customer data in real time!

Click to Learn More.
EasyPOS Logo

BIR-accredited easyPOS is your all-in-one solution to manage your sales, inventory, and customer data in real time!

Click to Learn More.

Streamline your entire business with the power of EasyPOS! Say goodbye to manual processes and hello to a streamlined and efficient business with EasyPOS. Try a free demo: https://human-incubator.com/easy-pos/

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